What's included.
- High-performance cloud hosting
Infrastructure ready for traffic peaks, with dynamic resource scaling. - Security
SSL certificate, DDoS attack protection and patches applied on time. - Backups
Automated backups to restore the shop after any incident. - 24/7 monitoring
We detect errors and outages before they affect your customers. - Updates
Platform, modules and plugins kept up to date, tested before going live. - Continuous optimisation
Speed, technical SEO and shopping experience reviewed regularly. - Support and ongoing development
Continuous technical support and consultancy to scale with the business. - AI-powered incident detection
AI helps analyse logs and alerts to prioritise incidents and anticipate problems.
One team, accountable for results.
monitoring
Continuous monitoring of your shop's availability and performance.
in eCommerce Development
TOP Agencias España 2026 by Marketing4eCommerce.
years maintaining shops
Experience with Shopify, PrestaShop, Magento, VTEX and WooCommerce.
professionals
The team that maintains your shop also grows it with SEO, paid media and CRO.
How we work.
- Initial audit
State of the code, versions, security, performance and current hosting.
- Maintenance plan
Scope, priorities, support channels and update schedule.
- Tune-up
Fixing risks, migrating hosting if needed and active monitoring.
- Ongoing maintenance
Updates, support, ongoing development and regular reports.
Frequently asked questions
What does ecommerce maintenance include?
Ecommerce maintenance includes platform and module updates, security patches, backups and monitoring. Webimpacto adds continuous technical support, speed and SEO optimisation, and ongoing development for new features.
Do I need hosting if my shop is on Shopify or VTEX?
No. Shopify and VTEX are SaaS platforms and include hosting. Webimpacto's hosting applies to self-hosted platforms such as PrestaShop, Magento or WooCommerce. On Shopify and VTEX the service focuses on support, ongoing development and optimisation.
What is the support response time?
It depends on the maintenance plan and the priority of each incident. Critical incidents, such as the shop going down or a payment failure, are handled before any development work. Response times are set out in writing in the service level agreement.
How does Webimpacto use AI in maintenance?
Webimpacto uses AI to analyse logs and alerts, group incidents and prioritise those affecting sales. It also uses coding assistants to fix bugs and automated QA before every update. A technician validates every change.
Request a proposal: Maintenance and hosting.
The Ecommerce team will reply with an initial scope assessment.